"**Feedback system / incenti..."


by Eric Bruylant Mar 8 2016 updated Mar 8 2016

Feedback system / incentivising valuable criticism and productive response

Partly inspired by Brienne's post (and Eliezer's reply/the thread following it).

The trick to preventing flame wars when stating criticisms publicly is to always provide an alternative method for regaining status.

Or you could just send the message via PM. To first order and with obvious exceptions, you can classify Bad/troll/statusseeker anyone publicly pointing out something in a push-downy way who also publicly claims to only be concerned about you, and classify 'Good' anyone who points out exactly the same thing in a private message.

Some form of negative feedback seems necessary, but most I've seen arguably do significant harm, while not appearing well-optimized for improving users conduct.

Major classes of negative feedback:

All fail to offer a good way of regaining status, and the only options which are private require valuable staff-time to evaluate reports.

We can do better, I think. My first draft proposal is:

Allow feedback on any edit or comment. This is non-public, but viewable by users with sufficiently high karma. Give the user the option to reply (with reply also viewable by high karma users), and mark the feedback as valuable or not valuable. Reward users who give feedback judged as valuable with karma (with limits on how much you get per person to avoid trading feedback). Possibly make feedback marked as valuable (optionally?) viewable to more users, more transparency would help good norms be shared, and it needing to be approved/replied to first means there's less feeling of attack/status hit than otherwise.

This way there's: